Terms & Conditions

Effective Date: [Insert Effective Date] Website: astrodrgauravsaxena.com Contact Email: consult@astrodrgauravsaxena.com WhatsApp: +91 98215 49939 Phone: +91 91299 50235

1. Introduction

Welcome to astrodrgauravsaxena.com, the official professional website of Astro Dr. Gaurav Saxena.

These Terms & Conditions (“Terms”) govern your access to and use of this website, including its content, information, articles, educational material, consultation information, service descriptions, reports, courses, digital resources, and any other services or features made available through the website.

By accessing or using this website, submitting an enquiry, requesting a consultation, purchasing or booking a service, or otherwise engaging with the services described on this website, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree with any part of these Terms, please discontinue your use of the website and its services.

2. Nature and Purpose of the Website

astrodrgauravsaxena.com is primarily a personal professional and informational platform created to present the expertise, services, knowledge, educational material, and professional work associated with Astro Dr. Gaurav Saxena.

The website may provide information relating to:

Vedic Astrology and horoscope analysis
Kundli analysis and interpretation
Lal Kitab Astrology
Bhrigu Nandi Nadi Astrology
Ravan Samhita-based guidance
Numerology
Vastu Shastra
Bhrigu Nandi Vastu
Spiritual guidance and practices
Mantra, meditation and traditional spiritual remedies
Astrology and spirituality-related educational programs
Personalised reports and consultations
Other astrology, numerology, vastu or spiritual services introduced on the website from time to time

The exact services available, their scope, fees, delivery method and availability may vary from time to time.

3. No Guarantee of Specific Results

Astrology, numerology, vastu and spiritual practices involve interpretation, traditional systems of knowledge, individual circumstances and personal decision-making.

Accordingly, no service, consultation, prediction, report, remedy, recommendation or guidance provided through this website should be understood as a guarantee of a particular result.

We do not guarantee that any consultation, prediction, remedy or recommendation will result in a specific:

financial outcome;
business outcome;
career outcome;
relationship or marriage outcome;
health outcome;
legal outcome;
academic outcome;
personal or spiritual outcome; or
other desired result.

Any examples, testimonials, experiences or statements regarding possible benefits are not a promise that another person will achieve the same result.

You remain responsible for your own decisions and actions.

4. Important Professional Disclaimer

The information and services provided through this website are intended for spiritual guidance, traditional knowledge, personal reflection, educational purposes and self-awareness.

They are not intended to replace professional advice from a qualified:

medical professional;
mental-health professional;
lawyer;
chartered accountant or tax professional;
investment or financial adviser;
business consultant; or
other appropriately licensed or qualified professional.

In particular, no astrology, numerology, vastu or spiritual guidance provided through this website should be treated as a medical diagnosis, medical treatment, cure, legal opinion, investment recommendation, financial guarantee or professional substitute.

Where a matter involves health, safety, legal rights, significant financial decisions or other high-risk consequences, you should obtain appropriate professional advice independently.

5. Consultations and Personalised Reports

Where a consultation or personalised report requires information from you, you are responsible for providing information that is accurate, complete and sufficiently clear for the service being requested.

Depending on the service, information may include:

name;
date of birth;
exact or approximate time of birth;
place of birth;
contact details;
photographs or other information specifically requested for a particular service; and
other information voluntarily provided by you.

The quality and scope of any personalised analysis may depend on the accuracy and completeness of the information supplied by you.

If incorrect or incomplete information is provided, the resulting analysis may be affected.

6. Appointment and Consultation Terms

Consultations may be conducted through available communication methods, including telephone, WhatsApp, video communication, online platforms or in person, depending on the service selected.

The consultation date, time, duration and method may vary according to the service purchased.

You are expected to be available at the agreed time and to provide reasonable cooperation required for the consultation.

If you need to reschedule a consultation, you should provide at least 24 hours' prior notice, unless the applicable service-specific policy states otherwise.

Failure to attend a scheduled consultation without adequate notice may be treated as a missed appointment and may not automatically qualify for a refund or rescheduling.

Any specific booking, cancellation or refund terms displayed at the time of purchase will apply to that particular service.

7. Service Fees and Payments

Unless otherwise stated, service prices displayed on the applicable booking or payment page are in Indian Rupees (INR).

Fees may change from time to time. Any change in pricing will not affect an order or booking that has already been confirmed and paid for, except where required by law or expressly agreed otherwise.

Payments may be processed through third-party payment gateways or other authorised payment methods.

Where a third-party payment provider is used, its own terms, privacy practices and applicable policies may also apply to the payment transaction.

8. External Booking and Payment Platforms

This website may provide links, buttons or redirects to external websites or platforms for booking consultations, purchasing services, making payments, accessing products, registering for courses or completing other transactions.

In particular, certain services promoted on this website may be fulfilled, booked or purchased through Bhagwat Prapti Sandesh or another authorised platform.

When you leave astrodrgauravsaxena.com and use an external website or platform:

you may become subject to that platform's terms, privacy policy, refund policy and other applicable policies;
the information you provide may be processed according to that platform's privacy practices;
payment processing may be handled by the relevant payment provider; and
the terms displayed on the applicable transaction or booking page may govern that transaction.

You should review the applicable terms and policies before completing a purchase or booking.

The existence of an external link or redirect does not, by itself, constitute an endorsement of every product, service, statement or policy of that third-party website.

9. Refunds, Cancellations and Rescheduling

Refund, cancellation, replacement and rescheduling conditions may differ depending on the nature of the service.

For a service purchased directly through this website, the applicable refund or cancellation terms displayed on the relevant service or payment page will apply.

Where the booking or payment is completed through an external platform, the refund and cancellation policy applicable to that transaction may be governed by the terms of that platform.

Unless expressly stated otherwise, a consultation or personalised report that has already been delivered or substantially performed may not be eligible for a refund merely because the client is dissatisfied with the interpretation, opinion, prediction or recommendation provided.

Nothing in these Terms is intended to exclude or restrict any consumer right or remedy that cannot lawfully be excluded or restricted under applicable law.

10. Educational Content and Articles

The website may contain articles, videos, blogs, social media content, educational material, explanations, examples, interpretations and other informational resources.

Such material is provided for general informational and educational purposes.

Although reasonable care may be taken in preparing the content, we do not warrant that every article or piece of information will always be complete, current, error-free or suitable for every individual's circumstances.

You should not make significant personal, financial, medical, legal or business decisions solely on the basis of general content published on this website.

11. Intellectual Property Rights

Unless expressly stated otherwise, the website and its content are protected by applicable intellectual property laws.

This includes, without limitation:

website design and layout;
text and written content;
original articles and publications;
photographs and videos;
graphics;
logos and branding;
reports and report formats;
educational material;
course material;
audio and visual material;
original presentations;
digital resources; and
other original material made available through the website.

You may access and use the content for your personal, non-commercial purposes.

You must not, without prior written permission:

copy substantial portions of our content;
reproduce or republish reports;
sell or commercially exploit our material;
distribute paid course or consultation material;
upload our copyrighted material to another platform;
create derivative commercial products from our proprietary material; or
represent our original work as your own.

Nothing in these Terms transfers ownership of any intellectual property to you.

12. Personal Use of Reports and Consultation Material

Personalised reports, consultation recordings, recommendations, written analyses and other materials supplied to a client are provided for that client's personal use unless otherwise agreed in writing.

You must not commercially reproduce, resell, publish, distribute or publicly present such material as your own professional work.

You may retain a copy for your personal records, subject to any specific restrictions communicated with the service.

13. User Responsibilities

When using this website or requesting services, you agree to:

provide truthful and accurate information;
provide information necessary for the selected service;
communicate respectfully;
use the website only for lawful purposes;
not interfere with website functionality or security;
not attempt unauthorised access to website systems;
not impersonate another person;
not submit fraudulent information;
not misuse consultation or report material; and
comply with all applicable laws.

We reserve the right to refuse, suspend or discontinue a service where there is reasonable evidence of fraud, abuse, harassment, unlawful conduct, misuse of the platform or violation of these Terms.

14. Confidentiality

Information voluntarily provided for the purpose of a consultation or service will be handled in accordance with our Privacy Policy and applicable law.

However, no internet transmission, electronic communication or digital storage system can be guaranteed to be completely secure.

You should avoid sending unnecessary sensitive information through ordinary email, WhatsApp or other communication channels unless it is specifically required for the service.

15. Privacy and Personal Data

Your use of this website may involve the collection and processing of personal information.

This may include information such as your name, contact information, enquiry details and, where voluntarily submitted for a service, birth-related information or other information necessary to provide the requested service.

Our collection and use of personal data are governed by our separate Privacy Policy.

By using the website or voluntarily submitting information through available forms or communication channels, you acknowledge that your information may be processed for the purposes described in the applicable Privacy Policy.

16. Third-Party Services and Links

The website may contain links to third-party websites, social media platforms, payment providers, communication services, booking systems or other external services.

We do not control all third-party platforms and are not responsible for their:

content;
availability;
privacy practices;
security;
terms and conditions;
advertisements; or
independent actions.

Your use of a third-party service is subject to that provider's own terms and policies.

17. Website Availability

We make reasonable efforts to keep the website accessible and functioning, but continuous availability cannot be guaranteed.

The website may occasionally become unavailable because of:

maintenance;
software or hardware problems;
hosting issues;
internet or network failures;
cybersecurity incidents;
third-party service failures; or
circumstances beyond reasonable control.

Temporary interruption of website availability does not by itself create a right to compensation.

18. Accuracy of Information

We aim to provide information that is useful and reasonably accurate at the time it is published.

However, information may change over time, including:

service availability;
pricing;
consultation formats;
course details;
contact procedures;
external platform arrangements; and
other website information.

We reserve the right to correct errors, update information or modify services when reasonably necessary.

19. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be responsible for losses or consequences arising solely from a user's independent interpretation or application of astrology, numerology, vastu, spiritual guidance, educational material or recommendations provided through the website.

You acknowledge that decisions based on such information remain your responsibility.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded under applicable Indian law.

20. Force Majeure

We shall not be responsible for delay or failure to perform an obligation where such delay or failure results from circumstances beyond reasonable control.

Such circumstances may include natural disasters, government restrictions, war, civil disturbance, telecommunications failures, major technical failures, cyber incidents, epidemics, third-party service failures or other comparable events.

21. Prohibited Use

You must not use this website to:

engage in unlawful activity;
attempt unauthorised access;
distribute malware or harmful code;
interfere with website security;
scrape or systematically copy protected content for commercial use;
impersonate Astro Dr. Gaurav Saxena or another person;
submit fraudulent or misleading information;
harass or threaten staff, representatives or other users; or
misuse the website for activities unrelated to its legitimate purpose.

22. Testimonials and Personal Experiences

The website may display testimonials, reviews or personal experiences of clients or other individuals.

Such testimonials represent the experiences of the respective individuals and do not constitute a guarantee that another person will achieve the same or similar result.

Individual experiences can vary significantly depending on circumstances and other factors.

23. Changes to Services

We reserve the right to modify, suspend or discontinue any service, feature, content or website functionality.

Where a material change affects an already confirmed and paid service, the applicable service-specific terms and applicable law will determine the user's rights.

24. Changes to These Terms

These Terms may be updated from time to time to reflect changes in our services, website operations, technology, business practices or applicable legal requirements.

The updated version will be published on this website with a revised Effective Date.

Your continued use of the website after the updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

25. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in India.

Any dispute arising from the use of this website or services shall be subject to the jurisdiction of the competent courts in India, subject to applicable law and any mandatory consumer or statutory jurisdiction that may apply.

26. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable by a competent authority or court, that provision shall be interpreted or modified to the minimum extent necessary, where legally permissible.

The remaining provisions shall continue to remain in effect.

27. Entire Agreement

These Terms, together with the applicable Privacy Policy, Refund/Cancellation Policy, Disclaimer, Cookie Policy and any service-specific terms displayed at the time of booking or purchase, constitute the applicable terms governing your use of the website and services.

Where a specific service has separate written terms, those terms will apply to that service to the extent of any inconsistency, subject to applicable law.

28. Contact Us

For questions regarding these Terms, website usage, consultations or other services, you may contact:

Astro Dr. Gaurav Saxena Email: consult@astrodrgauravsaxena.com WhatsApp: +91 98215 49939 Phone: +91 91299 50235 Website: astrodrgauravsaxena.com

We recommend that important service-related requests, including cancellation or refund requests, be submitted through the official email address so that there is a proper written record.

Last Updated: [Insert Date]